Wild Web Africa Pty (Ltd) (“Wild Web Africa”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and offerings.
1. Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, email address, phone number, and postal address.
- Booking Information: Details related to safari bookings, filming safaris, or documentary participation.
- Payment Information: Billing details processed securely through our third-party payment providers.
- Digital Data: IP addresses, browser type, device information, and website usage statistics (via cookies and analytics tools).
- Media & Content: Photographs, video footage, or testimonials you voluntarily provide.
2. How We Use Your Information
Your information may be used for:
- Managing safari bookings, film safari experiences, and related services.
- Communicating updates, itineraries, and important service information.
- Processing payments securely.
- Marketing (only with your consent), including newsletters, promotions, or updates on Wild Web Africa projects.
- Improving our website, services, and client experiences.
- Compliance with legal and regulatory obligations.
3. Cookies & Analytics
Our website uses cookies and similar technologies to enhance your browsing experience, track website traffic, and improve site functionality. You can disable cookies in your browser, though some features may not work correctly.
4. Sharing of Information
We do not sell your personal data. We may share your information only with:
- Service Providers: Safari lodges, travel partners, or third-party booking/payment platforms as needed to fulfil your booking.
- Trusted Partners: Conservation organisations or collaborators, where relevant to the experience or project.
- Legal Authorities: When required to comply with applicable law or to protect our rights.
5. Data Security
We take reasonable measures to protect your personal information against loss, theft, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your personal data.
- Withdraw consent to marketing communications at any time.
- Request deletion of your data where legally permitted.
7. International Data Transfers
As Wild Web Africa operates across Africa, your data may be transferred and stored in different countries. We ensure such transfers comply with applicable data protection laws.
8. Third-Party Links
Our website may contain links to third-party websites (such as conservation organisations, safari lodges, or media platforms). We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
For any questions or requests regarding this Privacy Policy, please contact us:
Wild Web Africa Pty (Ltd)
📍 South Africa / Botswana (operational base)
🌐 www.wildwebafrica.com
📧 wim@wildwebafrica.com